When travelling to the practice, we would recommend that you wear a mask and limit close contact with other members of the public as much as possible. When you arrive at the practice, please call us on 01273 692444 to let us know you are here.
If travelling by car, please stay in your car once parked and call the practice to let our team know you are here. They will instruct you and let you know if the dentist is ready for you and we will meet all patients at the front door to bring them straight into the surgery. Please do not bring additional family members with you unless they are happy to wait in the car or outside the building. Only one adult is permitted to accompany children that need to attend a dental appointment.
When you attend the practice, we will welcome you and ask for you to place all your belongings in your personalised check-in box. This box will accompany you to your surgery. We recommend that you limit what you bring into the building.
We will take your temperature with a no-touch thermometer. If your temperature is above 37.8°C, you will be unable to enter the practice and will be asked to return home and self-isolate as per current government guidelines.
If you show no Covid-19 infection signs, we will ask you to put on show covers, wipe/wash your hands and sanitise them. A member of our staff will then lead you to your designated dental surgery where you will be met by your dentist and dental assistant. Please keep your mask on during this time.
We may ask you to use a Hydrogen Peroxide mouthwash before some dental treatments are provided.
Rubber dam or other barrier mechanisms will be used for more procedures than previously
We intend to eliminate waiting inside the practice and at reception. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.
Restroom is closed till further notice and only opened in exceptional circumstances. The restroom will be then be thoroughly disinfected after use.